Terms of service

Flexhouse terms of service.

At Flexhouse, we're committed to providing a fair and transparent experience for all of our members. Our terms of service outline your rights and responsibilities when using our services, as well as our policies on payment, membership, and more. By using Flexhouse, you agree to abide by these terms and enjoy the benefits of our flexible and convenient rental options.

Welcome to Flexhouse, a rental accommodation booking company. By becoming a member with us, you agree to the following terms and conditions.


  • Membership is available for one-off sign-up fee.
  • The members sign-up fee is deducted from their first booking with Flexhouse.
  • Flexhouse members are required to pass a security check each time they book a Flexhouse property.
  • If circumstances arise where a customer has paid for a booking but the security check is failed the customer will be refunded in full and the booking will be cancelled.
  • Failing the security check is grounds for immediate cancellation of Flexhouse membership.
  • Late payment for a booking, either before or during, is grounds for immediate cancellation of Flexhouse membership.
  • Members are required to provide a valid payment method to become a member.


  • If you choose to cancel your membership with Flexhouse within the first 3 months, your sign-up fee will be refunded within 5-7 working days.
  • Your account will be closed permanently upon cancellation of your membership.

Modification of Terms:

  • Flexhouse reserves the right to modify these terms at any time, and will notify members of any changes via the Flexhouse website.
  • Continued use of the Flexhouse services following any changes to the terms constitutes acceptance of the updated terms.


  • Flexhouse is not responsible for any injury, damage, or loss that may occur during the use of our properties.
  • Flexhouse makes no representation or warranties of any kind, express or implied, as to the operation of the service or the information, content, materials or products included on this site.
  • Flexhouse reserves the right to cancel your membership at any time.

Governing Law:

  • These terms and conditions shall be governed and construed in accordance with the laws of England and Wales.

By becoming a member with Flexhouse, you acknowledge that you have read and agree to the above terms and conditions.

Find your next flexible rental.

Say goodbye to the hassles of traditional renting and say hello to our selection of quality accommodation that provides everything you need for a longer stay.

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Bright and Colourful Albion Road Flat living room